Our innovative approach ensures that we are a true extension of the manufacturer's sales force. This is achieved through teamwork, effective communication, reporting and business analytics of retailer performance and full transparency with our vendor partners and retail partners.
Omnigroupe’s key relationships with mass retailers, specialty chains and independent retailers in the toy, food, pharmacy, hardware, book and gift channels allow us to successfully implement programs that translate into sales growth and increased market share for our vendor partners. We like to refer to our vendor partners as our internal customers and our retail partners as external customers!
Our internal customer service team processes orders, follows up on all customer service requests, completes all listing documents for new product creation in retail portals. Weekly retail sales analysis of performance is reported back to our vendor and retail partners. We work hand in hand with our retail partner’s category managers, marketing teams, credit departments and logistic teams.
Omnigroupe offers consulting services to companies considering implementing direct sales strategies to supply the Canadian marketplace. We have the solutions to develop freight programs, manage brokerage, and develop pricing strategies which allow manufacturers to ship seamlessly from their US based distribution center directly to retailers in Canada.
Our team is totally bilingual and we are fully versed on Canadian language laws. We offer English to French translation services for your retail packaging, product instructions and marketing materials.
Our proven approach allows manufacturers to effectively communicate their message to retailers, have a full view of their sales distribution into Canada and manage their Canadian wholesale pricing.